# 2.5 Conditional Task and Action Task

**<span class="--l sentence_highlight">CONDITIONAL TASK</span>**

<span class="--l sentence_highlight">Represents the element used to perform creation and control actions within the flow of a process.</span><span class="--r sentence_highlight">  
</span>

[![symbology-task.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-task.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-task.png)

**<span class="--l sentence_highlight">ACTION TASK</span>**

<span class="--l sentence_highlight">To define the type of task, Vtenext provides symbols that can be used to indicate the action performed by each task.</span><span class="--r sentence_highlight">  
</span>

<span class="--l --r sentence_highlight">These symbols can be selected during the diagram editing mode by pressing on the task and then later on the wrench that appears among the various selectable options.</span>

[![symbology-icons-list.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list.png)

[![symbology-icons-list-2.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-2.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-2.png)

<span class="--l --r sentence_highlight">It is important to point out that these symbols do not go to affect the behavior of individual tasks, as their purpose is simply to show an initial visual reference that can facilitate the interpretation of individual tasks. </span><span class="--l sentence_highlight"><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Thus</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">,</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">it</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">will</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">be</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">at</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">user's</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">discretion</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">to</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">select</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">symbol</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">most</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">appropriate</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">to</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">action</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">performed</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">by</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">any</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">given</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">task</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">.</span></span>

<span class="--l sentence_highlight">Once selected, each symbol will be placed at the top left of the task and will be visible during process configuration.</span>

<span class="--l sentence_highlight">Below is an example for each selectable type:</span>

**<span class="--l --r sentence_highlight">Script Task</span>**

[![symbology-icons-list-script.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-script.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-script.png)

<span class="--l sentence_highlight">It is advisable to use it to indicate the creation and updating of tasks.</span>

**<span class="--l --r sentence_highlight">Send Task</span>**

[![symbology-icons-list-send-email.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-send-email.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-send-email.png)

<span class="--l sentence_highlight">It is advisable to use it to indicate the sending of emails and notifications.</span>

**<span class="--l --r sentence_highlight">Receive Task</span>**

[![symbology-icons-list-receive-email.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-receive-email.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-receive-email.png)

<span class="--l sentence_highlight">There is no particular recommended use.</span>

**<span class="--l --r sentence_highlight">User Task</span>**

[![symbology-icons-list-user-task.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-user-task.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-user-task.png)

<span class="--l sentence_highlight">It is advisable to use it to indicate a task in charge of the user.</span>

**<span class="--l --r sentence_highlight">Manual Task</span>**

[![symbology-icons-list-manual-task.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-manual-task.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-manual-task.png)

<span class="--l sentence_highlight">It is advisable to use it to indicate a task in charge of the user (process helper).</span>

**<span class="--l --r sentence_highlight">Business Rule Task</span>**

[![symbology-icons-list-business-rule-task.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/symbology-icons-list-business-rule-task.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/symbology-icons-list-business-rule-task.png)

<span class="--l sentence_highlight">There is no particular recommended use.</span>

**<span class="--l --r sentence_highlight">Service Task</span>**

[![UhLsymbology-icons-list-service-task.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/uhlsymbology-icons-list-service-task.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/uhlsymbology-icons-list-service-task.png)

<span class="--l sentence_highlight">It is advisable to use it to indicate the calling of external Webservices or SDKs.</span>

<span class="--l --r sentence_highlight"><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">On</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">other</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">hand</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">,</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">only</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">two</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">symbols</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">that</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">allow</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">a</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">given</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">action</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">to</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">take</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">place</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">and</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">thus</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">condition</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">behavior</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">of</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">a</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">given</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">task</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">are</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">“</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Call</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Activity</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">”</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">a</span></span><span class="--l --r sentence_highlight"><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">nd</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">the</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">“</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Sub</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Process</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">.</span><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">”</span></span>

[![symbology-icons-list-sub-process.png](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/scaled-1680-/kOusymbology-icons-list-sub-process.png)](https://usermanual.vtenext.com/uploads/images/gallery/2025-05/kOusymbology-icons-list-sub-process.png)

**<span class="--l sentence_highlight"><span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Call</span> <span class="--l --r hover:bg-blue-100 hover:dark:bg-blue-600">Activity</span></span>**

<span class="--l sentence_highlight">This symbol allows you to perform an action that is not currently implemented.</span>

<span class="--l sentence_highlight">PLEASE NOTE: As of version 24.08 it has been completely removed.</span>

**<span class="--l sentence_highlight">Sub Process (collapsed)</span>**

<span class="--l sentence_highlight">This symbol allows you to call and use a sub process.</span>