Exchange Connector

The vtenext Exchange connector, allows you to synchronize bi-directionally with Calendar, Tasks and Contacts.

Installation requirements

Technology used:

HW/SW requirements

Request for its installation

Functionality

Calendar appointments sync

To do sync tasks

Contacts sync:
Contact synchronization is implemented unidirectionally from vtenext to Exchange. Considering that in CRM the deletion of a contact leads to the loss of links to entities related to it (e.g.: tickets, quotes, report visits, newsletter campaigns ...), it was decided to allow contact synchronization
only from vtenext to Exchange and not the opposite. Furthermore, this avoids possible problems due to massive import of contacts from your address book, creating incomplete data problems (for example: not connected to any company registry) and potential duplicates.

 

Synchronization flow

Synchronization flow from Exchange to vtenext

PHASE 1

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Streaming channel always active between vtenext and Exchange.


PHASE 2

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Arrival of an item from Exchange.


PHASE 3

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Complete data reception and writing or editing of the element on vtenext.


Synchronitazion flow from vtenext to Exchange

PHASE 1

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Sending of an item to Exchange in create / edit / delete.


PHASE 2

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Receiving Exchange ID and writing in vtenext to have a reference.

Assignee management

Group tasks management:
Distribution of group tasks to their members on individual Exchange accounts.
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Group tasks management:
Management of modifications by the single user and status update to all members of the group.
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Possibility of assigning contacts to a specific user by default. assegnatari3.jpg
Assigning contacts to a group of users. assegnatari4.jpg

Control Panel

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User preferences

User preferences with Office 365 authentication

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User preferences with Office 365 authentication PopUp orAuth2 MS

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User preferences with authentication via ntlm or basic protocol for Exchange on premise

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Availability sharing

This feature is available from vtenext version 19.10

Possibility of calendar sharing only available:


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Organizer management in an event on invitation:

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Introduction of logics to avoid the modification or cancellation of events on invitation.

N.B.: Endless recurring event management (infinite).