18.10 Internal REST Webservice Methods

These Web services allow you to do HTTP requests to the specified endpoints (VTE_URL/restapi/v1/vtews/METHOD_NAME).

The requests need POST method, basic authentication (you must set ‘Authentication basic’ into the header which is calculated through a function based on username* and password*) and their relative parameters.
Each one method will give a JSON response with a status and the data or in case of error an error code and its relative message.

• The “id” parameter is always specified as ‘moduleid* x recordid’ (ex: 2x313) moduleid*: You can get the the moduleid from webservice ‘describe’ method (idPrefix)

• Authorization: Basic base64_encode("username*:password*")
• Content-Type : application/json

username* (VTE) password* (User preferences’ Webservice Access Key)

Authorization Example:
‘Basic ZmVkZXJpY28ucGVybGluOjB5cm5MRjNhS2RhMDZ2c3E=‘

Requirements for Apache2:
• Activate apache rewrite module
• Set AllowOverride All into the virtualhost file to the vte path folder.

<Directory /var/www/html/VTE_FOLDER>
Options -Indexes +FollowSymLinks +MultiViews
AllowOverride All
Require all granted

Requirements for Nginx + PHP FPM

As Nginx does not handle htaccess file, some special rewrites are needed in order to handle WS requests.
Below an example of nginx conf file:

server {
	listen 80;

	root /var/www/vtenext/;
	autoindex off;
	index index.php index.html index.htm;

	# Make site accessible from http://localhost/
	server_name localhost;

	location / {
		# First attempt to serve request as file, then
		# as directory, then fall back to index.html
		try_files $uri $uri/ index.html;

	# pass the PHP scripts to FastCGI server listening on
	location ~ [^/]\.php(/|$) {
		include snippets/fastcgi-php.conf;
		# With php cgi alone:
		# With php fpm:
		fastcgi_pass unix:/var/run/php/php7.0-fpm.sock;
		fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;

	# deny access to .htaccess files, if Apache's document root
	# concurs with nginx's one
	location ~ /\.ht {
		deny all;
	# special folder handling, since .htaccess files are not supported
	location /restapi/v1 {
		rewrite ^(.+)/vtews/(.*)$ /restapi/v1/index.php/vtews/$2;
	location /storage {
		deny all;
		location /storage/uploads_emails_ {
			allow all;
		location /storage/images_uploaded/ {
			allow all;
		location ~* /storage/logo/.+\.(jpg|jpeg|png|gif)$ {
			allow all;
		rewrite ^/storage/(.*)$ /getStorage.php?file=$1;
	location /logs {
		deny all;
	location /plugins/dataimporter {
		deny all;
	location /cache/sys {
		deny all;
	location /cache/pdfmaker {
		deny all;
	location /cache/import {
		deny all;
	location /cache/session {
		deny all;
	location /cache/pdf {
		deny all;
	location /dataimport {
		deny all;
	location /modules/VteSync/VteSyncLib/storage {
		deny all;
	location /modules/Messages/src/attachment_tnef/plugins/attachment_tnef/class/ {
		deny all;
	# disabled by default, enable it if needed
	#location ~* \.(gif|jpe?g|png|swf|css|js|html?|xml|txt|ico)$ {
	#	rewrite ^(.*)$ /smartoptimizer/?$1;

Web Service Methods:

Name Description Parameters Response
create Create a record of the specified module elementType (String)element (Encoded) Return all fields and values of the created record
Ex:Url: VTE_URL/restapi/v1/vtews/createParameters:
{"elementType":"Accounts", "element":"{\"accountname\":\"account1\", \"assigned_user_id\":\"19x1\"}"}
update Update the specified record id (String)columns (Encoded) Return all fields and values of the updated record
Ex:Url: VTE_URL/restapi/v1/vtews/updateParameters:
{"id":"3x310", "columns":"{\"accountname\":\"test fede postman\"}"}
revise Update the specified record. It’s different only for parameters, the result is the same element (Encoded) Return all fields and updated values
Ex:Url: VTE_URL//restapi/v1/vtews/reviseParameters: {"element":"{\"id\":\"3x27\",\"employees\":\"5\",\"industry\":\"Banking\"}"}
retrieve Illustrate the fields of the specified record and their relative values id (String) Return all fields and values of the specified record
Ex:Url: VTE_URL/restapi/v1/vtews/retrieveParameters:
retrieveinventory Illustrate the fields of the specified inventory record, their relative values and the product block’s information id (String) Return all fields and values of the specified record and product’s block information
Ex:Url: VTE_URL//restapi/v1/vtews/retrieveinventoryParameters: {"id":"16x104"}
delete Delete the specified record id (String) Return the request status (successful or not)
Ex:Url: VTE_URL//restapi/v1/vtews/deleteParameters:
query Execute a query and return the result’s rows query (String) Return all rows of the executed query
Ex:Url: VTE_URL//restapi/v1/vtews/queryParameters: {"query":"SELECT * FROM Accounts WHERE accountname like '%vte%';"}
listtypes Describe each one module which contains uitype of the specified format fieldTypeList (Encoded) Return module information of the specified fieldtypes
Ex:Url: VTE_URL//restapi/v1/vtews/listtypesParameters:{"fieldTypeList":"[\"integer\",\"file\"]"}
describe Describe the specified module and their relative fields elementType (String) Return all module information and its fields properties(no hidden fields)
Ex:Url: VTE_URL//restapi/v1/vtews/describeParameters: {"elementType":"Accounts"}
describeall The describeall method is different from describe one because it shows hidden fields too ElementType (Encoded) Return all module information and its fields properties(hidden fields too)
Ex:Url: VTE_URL//restapi/v1/vtews/describeallParameters: {"elementType":"Accounts"}
getlabels Return all labels and translated ones of the specified module,language username (String)language (String)module (String) Return labels and translated ones of the specified module, language
Ex:Url: VTE_URL//restapi/v1/vtews/getlabelsParameters: {"username":"admin", "language":"it_it", "module":"Accounts"}
getlangs Return all languages installed into the CRM   Return all CRM languages
loginpwd Return user webservice access key if username and password are valid username (String)password (String) Return user webservice access key

Ex:Url: VTE_URL//restapi/v1/vtews/loginpwdParameters: {"username":"admin","password":"123456789"}
getmenulist Return all modules information (visibility, tabid, name, sequence, ...)   Return modules information and properties
oldoquery Return records that contain the searched value into specified module’s fields module (String)search_fields (Encoded)search_value (String) Return some record basic information where searched value is contained into the specified module’s fields
Ex:Url: VTE_URL//restapi/v1/vtews/oldoqueryParameters: {"module":"Accounts", "search_fields":"[\"accountname\", \"website\"]", "search_value":"vtenext"}

Is possibile to register a new custom method with this SDK call:

SDK::setRestOperation($rest_name, $handler_path, $function_name, $parameters);

$rest_name: method name called by REST webservice
$handler_path: file path where the funtion is defined
$function_name: defined function name
$parameters: associative array with parameterName and parameterType


SDK::setRestOperation('check_exists','modules/SDK/examples/RestApi/CustomRestApi.php','vtws_check_exists', array('id'=>'string'));

Revision #3
Created 14 November 2022 11:06:34 by Admin
Updated 16 June 2023 08:41:20 by ddalmaso