# 10.2 Timecards

It is possible to associate resolution actions with the tickets. This is a second level of detail, if a ticket requires more actions for the problem to be resolved.

[![10_2_Timecard.png](https://usermanual.vtenext.com/uploads/images/gallery/2022-02/scaled-1680-/10-2-timecard.png)](https://usermanual.vtenext.com/uploads/images/gallery/2022-02/10-2-timecard.png)

<table border="1" cellpadding="0" cellspacing="0" class="t1" id="bkmrk-data-data-dell%E2%80%99int" style="width: 100%; background-color: #ebf7ff;"><tbody><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Date**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Date of intervention

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Assigned to**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">User or group of users

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Unit number**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Number of units involved in the intervention

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Time**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Time spent

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Product**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Link to the product concerned

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Ticket**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Reference Ticket

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Create Timecard**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">If active, it allows you to create a new Intervention upon saving

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Change Status**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Change reported ticket status

</td></tr><tr><td class="td1" style="width: 144px; vertical-align: middle;" valign="top">**Assign ticket to**

</td><td class="td1" style="width: 662px; vertical-align: middle;" valign="top">Allows you to reassign the reported ticket

</td></tr></tbody></table>

The sum of the duration of Interventions relating to any given ticket is shown in the Hours or Days field of the ticket.