2.2 Home

When the user logs in to the CRM the user-specific home page can be displayed (this setting is editable by individual users in User Preferences).

2_2-Home_1.PNG

The Home page is composed of a set of elements (dashboards) that retrieve information from vtenext. The dashboards can be composed of:

The configuration is at the discretion of the user, who can enable default elements or create new ones. Each user must create his/her own dashboards, which cannot be made public. To enable or disable a preset dashboard click on the 2_2-Home-settings.PNG icon to access “my preferences”.

ATTENTION: home graphics have a 24h cache memory so they DON'T refresh everytime the hompage is refreshed.

The following is a list of the available blocks (which can be activated from "User preferences"):

 

Upcoming Activities

 

 

Current day activities that are not in status "Held" or "Not held".

 

Pending Activities

 

 

As the Upcoming Activities, they are current day activities that are not in status "Held" or "Not held".

 

 

Top Accounts

 

List of the best companies; the contents of this list are calculated by adding all the open potentials which are connected to the company.

 

 

Home page Dashboard

 

User chart that shows the number of records for each module assigned to the user.

 

 

Top Potentials

 

 

List of the most important open activities.

 

Top Quotes

 

 

Classification of quotes by amount.

 

 

Key Metrics

 

This box contains the total number of records included in the list you have created. For example, if you have created a filter called “Hot Leads”, by enabling the “Key index” flag this box will show the total number of leads of this type present in vtenext.

 

 

Top Trouble Tickets

 

 

The Trouble Tickets (Customer Service) List assigned to you or to one of the groups of which you are a member.

 

 

My Group Allocation

 

 

List of the to-dos that have been assigned to you or to one of the groups in which you are a member.

 

 

Top Sale Orders

 

 

Best Sales, classified by amount.

 

Top Invoices

 

 

Open status invoices, classified by amount.

 

My Best Leads

 

 

Latest leads created and assigned to you.

 

Best Quotes

 

 

Classification of sale orders by amount.

 

My Recent FAQ

 

 

Connection to the latest FAQs published on vtenext.

 

News

 

 

Box containing the latest news from vtenext.

 

 

Help VTENEXT

 

 

Box to access the vtenext quick guide.

N.B.: My files has been eliminated from the Homepage, all present files were moved in the folder "My private files" inside the module Documents.

To create a new customised element click on 2_2-Home-Aggiungi-finestra.PNG and choose the type of element to add.

2_2-Home-_3.png

For example, if you wish to add a new Module, you will be presented with a screen similar to the following:

2_2-Home-4.PNG

You must enter a title for this new window (e.g. All companies), indicate the number of elements to display (e.g. 10), which filter to use for displaying that dashboard (e.g. All filter) and finally, establish which fields are to be displayed, with a maximum of 2 (e.g. Company Name and Phone number).

The result of this configuration can be seen in the following screen:

2_2-Home_5.png

The order of the boxes can be changed by dragging them to the required position with the mouse.


Revision #2
Created 14 November 2022 11:10:28 by Admin
Updated 6 March 2023 11:27:23 by Thomas