17.17 Klondike A.I. connector

From vtenext 20.04 in settings is available the new additional plug in Klondike AI. It allows to connect vtenext with the modules of the machine learning engine Klondike:

• Process discovery agents: to analyse and discover the used processes within vtenext. Once discovered they can be imported in the Process Manager in order to be further developed
• Classification manager: uses Artificial Intelligence to guess the value of a field. Example: when creating a ticket its category is guessed by analysing Title and Description.

Please contact the sales department to have more information to enable the plug in

Klondike settings

Classification

Classification configuration detail

Process Discovery Agent

Process Discovery Agent configuration detail

List of managed Processes

Examples of managed Processes