1. Chatbots introduction

What is a Chatbot?

Thanks to the Chatbot integrated in vtenext, you will finally be able to get in touch with your customers with the most appropriate message at the most suitable moment.
Our virtual assistant adapts to every case and need. Based on the company-customer history, on the choices made previously and on questions/answers, this Chatbot allows you to send specific, tailor-made and totally personalized messages to your customers.