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CRM Requirements

To use Outlook Mail Connector, an active vtenext CRM instance with an enabled Mail Connector license is required.

Specifically:

  • The plugin must be activated on the CRM side by the official vtenext partner or consultant.

  • A valid CRM user account is required to authenticate.

  • Access to modules and records is inherited directly from the CRM permission system.

Without license activation on the vtenext CRM instance, the plugin—although correctly installed in Outlook—will not be operational.

ATTENTION: Minimum versione required 24.08

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