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3.2 Accounts

User Manual vtenext 22.05 3 Customers records and basic data mana...

The accounts module contains the records concerning the corporate titles of: Customers; Poten...

Updated 2 years ago by Alberto

3.1.1 Lead creation

User Manual vtenext 22.05 3 Customers records and basic data mana...

Creating a new lead: to create a new record, access the LEADS module and click on the button ...

Updated 2 years ago by Alberto

3.1 Leads

User Manual vtenext 22.05 3 Customers records and basic data mana...

A lead is a potential customer whose interest in the products or services offered by your company...

Updated 2 years ago by Alberto

3 Customers records and basic data management

User Manual vtenext 22.05 3 Customers records and basic data mana...

vtenext identifies 4 types of customer records: Leads: potential customers; Accounts: acquire...

Updated 2 years ago by Alberto

4.5 Import and export activities

User Manual vtenext 22.05 4 Calendar and Activities

To import or export Activities between vtenext and other applications, the standard iCalendar for...

Updated 2 years ago by Alberto

4.2 To-Dos

User Manual vtenext 22.05 4 Calendar and Activities

To-dos are always assigned to a user or a group of users; it is not however possible to invite ot...

Updated 2 years ago by Alberto

4.1 Add a calendar event

User Manual vtenext 22.05 4 Calendar and Activities

In the Calendar module you can click the green create button or click on the agenda area, draggin...

Updated 2 years ago by Alberto

5.7 Notes

User Manual vtenext 22.05 5 Personal communication tools

Notes can be found in the vtenext records, located at the bottom left (available in most modules)...

Updated 2 years ago by Alberto

5.6.1 Documents revision and sharing

User Manual vtenext 22.05 5 Personal communication tools

Document revisions can be managed by means of the “Add Revision” button in the OTHER tab. On...

Updated 2 years ago by Alberto

5.6 Documents

User Manual vtenext 22.05 5 Personal communication tools

vtenext features a simple but invaluable documents manager. Documents manager main characteristi...

Updated 2 years ago by Alberto

5.5.1 vtenext version update notification

User Manual vtenext 22.05 5 Personal communication tools

From version 19.10 you can receive a notification from the CRM when a new vtenext version update ...

Updated 2 years ago by Alberto

5.3 Email Templates

User Manual vtenext 22.05 5 Personal communication tools

The vtenext admin user can make email templates available to other users for use for single email...

Updated 2 years ago by Alberto

5.2.7 Mass email

User Manual vtenext 22.05 5 Personal communication tools

A mass mailing tool is available send an email to multiple recipients (20 max) in a single shot. ...

Updated 2 years ago by Alberto

5.2.6 Other Settings

User Manual vtenext 22.05 5 Personal communication tools

Layout: change the emails list layout Filters: set up filter rules for automatic trans...

Updated 2 years ago by Alberto

5.2.5 .ics support for calendar

User Manual vtenext 22.05 5 Personal communication tools

Attachments in .ics format are identified as invitations to attend an appointment and they create...

Updated 2 years ago by Alberto

5.2.4 Emails Sharing

User Manual vtenext 22.05 5 Personal communication tools

To share an email with another user, simply open a conversation on the email concerned. The “Conv...

Updated 2 years ago by Alberto

5.2.3 Email Functions

User Manual vtenext 22.05 5 Personal communication tools

Compose a new email. Download emails from the email server ...

Updated 2 years ago by Alberto

5 Personal communication tools

User Manual vtenext 22.05 5 Personal communication tools

The main purpose of a CRM system is management of customer relationships, in regard to which comm...

Updated 2 years ago by Alberto

6.4 FAX Module

User Manual vtenext 22.05 6 Marketing Communication Tools

vtenext can be enabled to send faxes. To configure the transmission of Fax messages login as an A...

Updated 2 years ago by Alberto

6.3 SMS Module

User Manual vtenext 22.05 6 Marketing Communication Tools

vtenext can be enabled to send SMS text messages. To configure the transmission of SMS messages, ...

Updated 2 years ago by Alberto