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3.2 Accounts
The accounts module contains the records concerning the corporate titles of: Customers; Poten...
3.1.1 Lead creation
Creating a new lead: to create a new record, access the LEADS module and click on the button ...
3.1 Leads
A lead is a potential customer whose interest in the products or services offered by your company...
3 Customers records and basic data management
vtenext identifies 4 types of customer records: Leads: potential customers; Accounts: acquire...
4.5 Import and export activities
To import or export Activities between vtenext and other applications, the standard iCalendar for...
4.2 To-Dos
To-dos are always assigned to a user or a group of users; it is not however possible to invite ot...
4.1 Add a calendar event
In the Calendar module you can click the green create button or click on the agenda area, draggin...
5.7 Notes
Notes can be found in the vtenext records, located at the bottom left (available in most modules)...
5.6.1 Documents revision and sharing
Document revisions can be managed by means of the “Add Revision” button in the OTHER tab. On...
5.6 Documents
vtenext features a simple but invaluable documents manager. Documents manager main characteristi...
5.5.1 vtenext version update notification
From version 19.10 you can receive a notification from the CRM when a new vtenext version update ...
5.3 Email Templates
The vtenext admin user can make email templates available to other users for use for single email...
5.2.7 Mass email
A mass mailing tool is available send an email to multiple recipients (20 max) in a single shot. ...
5.2.6 Other Settings
Layout: change the emails list layout Filters: set up filter rules for automatic trans...
5.2.5 .ics support for calendar
Attachments in .ics format are identified as invitations to attend an appointment and they create...
5.2.4 Emails Sharing
To share an email with another user, simply open a conversation on the email concerned. The “Conv...
5.2.3 Email Functions
Compose a new email. Download emails from the email server ...
5 Personal communication tools
The main purpose of a CRM system is management of customer relationships, in regard to which comm...
6.4 FAX Module
vtenext can be enabled to send faxes. To configure the transmission of Fax messages login as an A...
6.3 SMS Module
vtenext can be enabled to send SMS text messages. To configure the transmission of SMS messages, ...