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5.2.5 .ics support for calendar
Attachments in .ics format are identified as invitations to attend an appointment and they create...
5.2.6 Other Settings
Layout: change the emails list layout Filters: set up filter rules for automatic trans...
5.2.7 Mass email
A mass mailing tool is available send an email to multiple recipients (20 max) in a single shot. ...
5.3 Email Templates
The vtenext admin user can make email templates available to other users for use for single email...
5.5.1 vtenext version update notification
From version 19.10 you can receive a notification from the CRM when a new vtenext version update ...
5.6 Documents
vtenext features a simple but invaluable documents manager. Documents manager main characteristi...
5.6.1 Documents revision and sharing
Document revisions can be managed by means of the “Add Revision” button in the OTHER tab. On...
5.7 Notes
Notes can be found in the vtenext records, located at the bottom left (available in most modules)...
4.1 Add a calendar event
In the Calendar module you can click the green create button or click on the agenda area, draggin...
4.2 To-Dos
To-dos are always assigned to a user or a group of users; it is not however possible to invite ot...
4.5 Import and export activities
To import or export Activities between vtenext and other applications, the standard iCalendar for...
3 Customers records and basic data management
vtenext identifies 4 types of customer records: Leads: potential customers; Accounts: acquire...
3.1 Leads
A lead is a potential customer whose interest in the products or services offered by your company...
3.1.1 Lead creation
Creating a new lead: to create a new record, access the LEADS module and click on the button ...
3.2 Accounts
The accounts module contains the records concerning the corporate titles of: Customers; Poten...
3.5 How to import and export records
If authorised by admin, you will find two specific buttons for data Import/Export in the vtenext ...
3.5.1 Imports
In all modules that involve master data, is possible to import data from CSV files, clicking on t...
3.5.4 Checking duplicates in a module
You can check for the presence of duplicates in a module by means of a wizard. To launch the dup...
3.5.5 Save Mapping
All users can perform a uniqueness check on each module by means of the "Find Duplicates” button ...
3.6 Mass Edit
The Mass Edit function is useful for rapid updating of fields in one or more selected records. F...