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3.5 Contacts

Wilson for vtenext App - User Manual 3. Modules

As with Leads and Companies, Contacts are also organized with filters and information cards. The ...

Updated 7 months ago by Thomas

3.4 Accounts

Wilson for vtenext App - User Manual 3. Modules

As with the Leads, the Companies are also organized with filters and information cards (address, ...

Updated 7 months ago by Thomas

3.3 Leads

Wilson for vtenext App - User Manual 3. Modules

The Leads module is displayed according to the filters available in the App, which are those defi...

Updated 7 months ago by Thomas

1. Access and Homepage

Wilson for vtenext App - User Manual

Wilson for vtenext allows you to work anywhere, just as if you were sitting in your office in fro...

Updated 7 months ago by Thomas

18.3.1 Enabling the customer portal for a user

User Manual vtenext 23.08 18 Other vtenext Settings

Only contacts present in vtenext can be enabled for the Customer Portal. Within the individual co...

Updated 7 months ago by Alberto

15.5 Recycle Bin

User Manual vtenext 23.08 15 Other Functions

The crm has a module called Recycle bin which allows to restore every removed entity from every m...

Updated 7 months ago by Thomas

15.5 Cestino

Manuale vtenext 23.08 15 Altre funzioni

Il crm dispone di un modulo Cestino, che permette di recuperare tutte le entità eliminate da qual...

Updated 7 months ago by Alberto

18.4.1 Logos and Backgrounds

User Manual vtenext 23.08 18 Other vtenext Settings

In Settings, you will also find the section for 'Logos,' which allows us to change both the logos...

Updated 7 months ago by Alberto

5.4 Talks Module

User Manual vtenext 23.08 5 Personal communication tools

vtenext proposes an alternative solution to manage the exchange of information within your organi...

Updated 7 months ago by Thomas

5.2.1 IMAP configuration and folders

User Manual vtenext 23.08 5 Personal communication tools

To proceed with the email configuration you need to open the module Messages:  First of all yo...

Updated 7 months ago by Thomas

4.1.1 Edit and Duplicate an Event

User Manual vtenext 23.08 4 Calendar and Activities

You have two ways to edit or duplicate an event:  BY DRAGGING If you drag an event to a diffe...

Updated 7 months ago by Thomas

3.1.3 Lead Conversion Process

User Manual vtenext 23.08 3 Customers records and basic data mana...

If you go to Settings -> Process Manager you can find the new Lead Conversion Process which can b...

Updated 7 months ago by Thomas

2.7.2 Two-factor Authentication (2FA)

User Manual vtenext 23.08 2 First steps: how to browse vtenext

In the User Preferences you can activate the Two-factor Authentication. It can be: Not activ...

Updated 7 months ago by Thomas

2.7.1 Request Remote Support

User Manual vtenext 23.08 2 First steps: how to browse vtenext

The button Request Remote Support is used to create temporary credentials that must be provided...

Updated 7 months ago by Thomas

2.7 Users preferences

User Manual vtenext 23.08 2 First steps: how to browse vtenext

To access user settings click on the icon of your personal avatar and then click on PREFERENCES...

Updated 7 months ago by Thomas

Release Note vtenext 23.08

User Manual vtenext 23.08 1 Introduction

New Customer Portal It's possible to configure the customer portal with customized profiles ...

Updated 7 months ago by Thomas

1.2 Flows managed by vtenext

User Manual vtenext 23.08 1 Introduction

Customer acquisition cycle Acquired customer cycle Assistance cycle Purchasing cycle (ve...

Updated 7 months ago by Thomas

1.1 Examples of vtenext application areas

User Manual vtenext 23.08 1 Introduction

Customer Acquisition & Sales Automated acquisition of potential accounts via contact webform; ...

Updated 7 months ago by Thomas

Introduction

User Manual vtenext 23.08 1 Introduction

vtenext supports management of all customer-related flows, from acquisition to assistance, allowi...

Updated 7 months ago by Thomas

3.5 Contatti

Manuale APP Wilson per vtenext 3. Moduli

Anche i Contatti, come i Leads e le Aziende, sono organizzati da filtri e schede informative. All...

Updated 7 months ago by Thomas