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3.5 Contacts
As with Leads and Companies, Contacts are also organized with filters and information cards. The ...
3.4 Accounts
As with the Leads, the Companies are also organized with filters and information cards (address, ...
3.3 Leads
The Leads module is displayed according to the filters available in the App, which are those defi...
1. Access and Homepage
Wilson for vtenext allows you to work anywhere, just as if you were sitting in your office in fro...
18.3.1 Enabling the customer portal for a user
Only contacts present in vtenext can be enabled for the Customer Portal. Within the individual co...
15.5 Recycle Bin
The crm has a module called Recycle bin which allows to restore every removed entity from every m...
15.5 Cestino
Il crm dispone di un modulo Cestino, che permette di recuperare tutte le entità eliminate da qual...
18.4.1 Logos and Backgrounds
In Settings, you will also find the section for 'Logos,' which allows us to change both the logos...
5.4 Talks Module
vtenext proposes an alternative solution to manage the exchange of information within your organi...
5.2.1 IMAP configuration and folders
To proceed with the email configuration you need to open the module Messages: First of all yo...
4.1.1 Edit and Duplicate an Event
You have two ways to edit or duplicate an event: BY DRAGGING If you drag an event to a diffe...
3.1.3 Lead Conversion Process
If you go to Settings -> Process Manager you can find the new Lead Conversion Process which can b...
2.7.2 Two-factor Authentication (2FA)
In the User Preferences you can activate the Two-factor Authentication. It can be: Not activ...
2.7.1 Request Remote Support
The button Request Remote Support is used to create temporary credentials that must be provided...
2.7 Users preferences
To access user settings click on the icon of your personal avatar and then click on PREFERENCES...
Release Note vtenext 23.08
New Customer Portal It's possible to configure the customer portal with customized profiles ...
1.2 Flows managed by vtenext
Customer acquisition cycle Acquired customer cycle Assistance cycle Purchasing cycle (ve...
1.1 Examples of vtenext application areas
Customer Acquisition & Sales Automated acquisition of potential accounts via contact webform; ...
Introduction
vtenext supports management of all customer-related flows, from acquisition to assistance, allowi...
3.5 Contatti
Anche i Contatti, come i Leads e le Aziende, sono organizzati da filtri e schede informative. All...