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For correct use of the Newsletter module the following requirements must ...emails sent from the Newsletter module are marked as spam.

.... Clicking on from the Messages module allows you to access this funct ...n extended to the Conversations module, so that when a user is unavailable for a certain period, if they are involved in a conversation, a warning message will appear indicating thei...

For privacy management, you can customise certain configurations, the templates proposed for communication through GDPR campaigns and the privacy policy of your company through the different features of the GDPR module.

...riables have been modified, we can update the missing records (i.e. without protocol) using the APPLY button. N.B. Once the prefix of a module has been changed, records previously recognised with the old numbering cannot be updated with the replacement.

The creation and use of the module are easy to manage by following these steps: 1. Creating a New Telemarketing Campaign To create a new Telemarketing campaign, go to the Campaigns section and then select More > +Telemarketing Campaign. A window will open...

...naire is not saved as it still needs to be completed. Save Questionnaire: The questionnaire is finalized, and the collected data can no longer be modified. (In the Telemarketing module list view, note that the questionnaire icon will appear disabled).

... different features of the GDPR module. WEBSERVICE Webservice endpoint   Webservice username   Default language Default logo Sender name Sender email Number of waiting months for confirm TEMPLATE S...

vtenext can be enabled to send SMS text messages. To configure the transmission of SMS messages, login in as an Admin user and go to Settings > Outbound SMS server. To enable the transmission of SMS messages from vtenext you need to set up an email-to-sms ser...

vtenext can be enabled to send faxes. To configure the transmission of Fax messages login as an Admin user and go to Settings > Outbound Fax server. To enable the transmission of faxes from vtenext you need to set up an email-to-fax service. This service can ...

If the automatic ticket creation function is enabled, when a customer sends a message through WASB: If the number is not already in the records, a new lead is created. The conversation is associated with the contact record. A ticket related to the convers...

vtenext can be enabled to send SMS text messages. To configure the transmission of SMS messages, login in as an Admin user and go to Settings > Outbound SMS server. To enable the transmission of SMS messages from vtenext you need to set up an email-to-sms ser...

vtenext can be enabled to send faxes. To configure the transmission of Fax messages login as an Admin user and go to Settings > Outbound Fax server. To enable the transmission of faxes from vtenext you need to set up an email-to-fax service. This service can ...

...sword of a contact. portal.modules_list Headers . Authorizati ... Allows you to obtain a list of modules enabled for the contact's prof ...aders . Authorization Body . module: string (*) . language: string ...obtain the list of records of a module filtered by the contact profile...

...ll a single signature field per module The installation is valid for ...ate new file TouchCustom.php in modules/SDK/src/MyCustomizations/modules/Touch folder. Copy&paste t ...le: <?php require_once('modules/Touch/Touch.php'); class To...

...he integer columns is executed (modules/Update/changes/bigint_utf8mb4_ ... very long time, bigger tables (modules with more than 100k records, o ...By running the queries in file: modules/Update/changes/bigint_alter_bi ...ables, by executing the script: modules/Update/changes/percona_alter.s...

...w user list on the right  New module Talks. The Talks module received an important improveme ... users New Interface of the module Talks Possibility to send fi ...ts Comments view in the ticket module has been changed to allow an ea ...ment disposition in the Tickets module Document and sub-folder Has b...

... user list on the right  New module Talks. The Talks module received an important improveme ...users New Interface of the module Talks Possibility to send fi ...ts Comments view in the ticket module has been changed to allow an ea ...ment disposition in the Tickets module Document and sub-folder Has b...

...index.php directly included the module file to process the action, bas ...file in the following paths: modules/{MODULE}/{ACTION}.php modules/{MODULE}/{ACTION}/{ACTION}.php modules/{MODULE}/controllers/{ACTION}.php (NEW) ... modules/VteCore/{ACTION}.php modules/...