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Articoli ↔ Prodotti e servizi
Mexal: Articolo VTE: Prodotto VTE: Servizio Codice Codice prodotto / SKU Codice esterno Descrizione Nome prodotto Nome servizio Descrizione dettagliata Descrizione Descrizione ...
Referenti ↔ Contatti
Mexal: Referente VTE: Contatto Nominativo Cognome, nome Posizione Posizione Telefono Telefono ufficio Cellulare Cellulare Fax Fax Indirizzo email Email ...
Documenti OC e OF ↔ Ordini di vendita e di acquisto
Mexal: Documento OC / OF VTE: Ordine di vendita VTE: Ordine di acquisto Testata Sigla, Serie, Numero [D] Codice esterno Codice esterno Data Data creazione [F] Data creazione Cau...
Documenti PC e PR ↔ Preventivi
Mexal: Documento PC / PR VTE: Preventivo Testata Sigla, Serie, Numero Codice esterno Causale Causale Cliente / Fornitore Nome azienda Pagamento Pagamento Note testata ...
Documenti FT ed NC → Fatture
Mexal: Documento FT / NC VTE: Fattura Testata Sigla, Serie, Numero Codice esterno, Soggetto [A] Data Data fattura Causale Causale Cliente / Fornitore Nome azienda Paga...
Funzioni personalizzate per PDFMaker
Il connettore VTE-Mexal mette a disposizione delle funzioni personalizzate per PDFMaker. Per l’installazione di queste funzioni si veda il relativo appendice nel manuale tecnico. Nome funzione Parametri Descrizione Esempio ...
Courses Module Functionality
The Courses Module is useful in cases where it is necessary to manage Teachers, Documents, and Participants, inviting the latter to enroll in the course being published. The module sends an email to all Leads, Companies, and/or Contacts related to that specifi...
Creating a New Course
From the main screen of the Courses module, you can easily create a new course by simply clicking on the "CREATE" button located at the top left. Courses Module Home Page Course Details First, you need to enter all the necessary information for setting ...
Release Note vtenext 23.08
New Customer Portal It's possible to configure the customer portal with customized profiles for each client, creating personalized homepages with buttons and functions tailored to each portal user. Additionally, you can publish any module present in vtene...
Introduction
vtenext supports management of all customer-related flows, from acquisition to assistance, allowing also intelligent internal/external communication. Customer activities and communications are stored and available for consultation: vtenext centralises all info...
1.1 Examples of vtenext application areas
Customer Acquisition & Sales Automated acquisition of potential accounts via contact webform; Lists allocation to sales personnel concerned; Management of corporate hierarchies, partners, etc.; Shared calendar to plan customer actions; Sales negotiations ...
1.2 Flows managed by vtenext
Customer acquisition cycle Acquired customer cycle Assistance cycle Purchasing cycle (vendors)
1.3 Notes on the manual (Disclaimer)
The images and functions of vtenext shown in this manual may be subject to minor changes with the release of updates and described according to the version and the current graphic theme. Screenshots may vary (colours, icons) depending on the configuration.
2 First steps: how to browse vtenext
This section consists in a brief introduction to vtenext for those who are accessing the system for the first time. The goal is to provide to the user with the basic knowledge to become familiar with this tool, which is designed to be intuitive and easy to use...
2.1 System login
To login to vtenext enter your user credentials in the system login page and click on the Login button: Most browsers can save your “User name” and “Password” credentials to speed up the login process. For data security reasons we recommend not allowing the...
2.1.1 User session duration
The duration of the user session in vtenext depends mainly on the php session, that is on a parameter that is configured in the server where the crm is installed.In the login page there is a flag field called "stay connected" and once active, the session time ...
2.2 Home
When the user logs in to the CRM the user-specific home page can be displayed (this setting is editable by individual users in User Preferences). The Home page is composed of a set of elements (dashboards) that retrieve information from vtenext. The dashboa...
2.3 Navigation methods: menus
The navigation within vtenext is guided from two menus positioned on the left and right of the screen. It is composed of two different toolbars illustrated below: The dark blue navigation bar provides access to all vtenext active modules. Depending ...
2.3.1 Global Search
The global search function, located in the first place on the right-hand toolbar, allows interrogation related to words within the system. The search can be carried out either in the module in which you are currently working, in all modules, or in only part of...
2.3.2 Fixed Icons
Processes: clicking on this icon gives access to the detailed view of all processes implemented in the CRM. Last viewed: by clicking on this icon you can visualize the user’s lists consulted recently. Calendar: Access to a simplified mini...