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1989 total results found

13.2 SDK Action: Add comment to ticket

Business Process Manager Manual 13 Standard Action Process SDK: Descrip...

This SDK function allows you to generate a comment that will be inserted in the "Comments" section of the Customer Support module. As the first parameter, you will need to pass the crmid of the ticket on which you want to add the comment. As the second paramet...

13.3 SDK Action: Update ModLight row

Business Process Manager Manual 13 Standard Action Process SDK: Descrip...

This SDK function allows you to perform an update of the existing rows of a table field present on a specific module. The row ID must be passed as the first parameter, i.e. the key parameter that allows you to uniquely identify a specific existing row in the t...

13.4 SDK Action: Update DynaForm table row

Business Process Manager Manual 13 Standard Action Process SDK: Descrip...

This SDK function allows you to update existing rows of a table field present on a dynamic form of a process helper. The metaid must be passed as the first parameter, i.e. the ID that uniquely identifies a specific dynamic form within the process. NOTE: the nu...

14.1 SDK Task Condition: Current User: User Name

Business Process Manager Manual

This SDK function allows you to perform a check on the user who triggered the process, i.e. the user who performed the save. Specifically, it allows you to check if this user corresponds to a statically specified user within the function (Figure 1) For more in...

14.2 SDK Task Condition: Project Task usage %

Business Process Manager Manual

This SDK function allows you to perform a comparison between a static value (passed to the function) and a percentage value calculated based on the content of the "Service Delivery" field of the Operations module. If the "Package" item has been selected in the...

15.1 Sub-processes: Configuration and Usage Modes

Business Process Manager Manual 15 Sub-processes

Subprocesses are particular types of processes that can be called within other processes defined as “parent”. To proceed with their configuration, you must create a process by inserting the entry “when the subprocess is launched” in the initial condition (Figu...

15.2 Example: Opportunity Management Process Configuration

Business Process Manager Manual 15 Sub-processes

Main Process: Opportunity Management Process The SubProcess task is used to call other processes (subprocesses) and therefore simplify the logic of the main process. In the case proposed below there are 2 SubProcesses: 1st Send a summary email to the assignee ...

15.3 Example: Potential Management Process Activation

Business Process Manager Manual 15 Sub-processes

PROCESS ACTIVATION At this point we have finished configuring the process and its sub-processes. Therefore, let's proceed with checking that they are working correctly. We then enter the creation of a New Opportunity. In this case, we set the Sales Stage to "O...

Installazione e configurazione 3CX

Connettore 3CX

Installazione Passo 1: VtenextDa Impostazioni → Gestore Moduli andare sul tab Moduli Personalizzati, cliccare Importa nuovo modulo e caricare il file zip del modulo.Una volta installato il pacchetto, andare in Impostazioni → Impostazioni 3CX, e: attivare l...

Guida all'uso di 3CX plugin

Connettore 3CX

Introduzione Il plugin 3CX di Vtenext permette di integrare il CRM fornito da Vtenext con il sistema telefonico 3CX. Comprende 3 funzionalità principali: Click2call: rende possibile far partire le chiamate direttamente dal CRM Pannello chiamate in enrata:...

2.12 Gestione Permessi di Visibilità nei Processi

Manuale dei processi 2 Simbologia, Regole Fondamentali ed Op...

Come per qualsiasi altro modulo standard/custom, per configurare la visibilità del modulo Processi si deve accedere alla sezione dedicata "Accesso condiviso" presente su Impostazioni -> Permessi Utente -> Accesso Condiviso. (Figura 1) Figura 1 "Privato" -> sol...

2.12 Managing Visibility Permissions in Processes

Business Process Manager Manual 2 Symbols, Fundamental Rules, and Compa...

As with any other standard/custom module, to configure the visibility of the Processes module you must access the dedicated "Sharing Access" section located in Settings -> User Permissions -> Sharing Access. (Figure 1) Figure 1 "Private" -> only the follow...

3.15 Chiama Web Service Esterno

Manuale dei processi 3 Azioni BPMN

Permette di richiamare un Web Service esterno di tipo REST precedentemente configurato su Impostazioni -> Business Process Manager -> Webservice REST. (Figura 1 e 2)Figura 1 Figura 2- Nome → Permette di definire un nome al WS che stiamo configurando, utile pe...

Installazione di hotfix tramite vteUpdater

Hotfix: Aggiornamenti importanti

Lo script vteUpdater supporta l'applicazione di hotfix dalla versione 1.64 quindi per aggiornarlo all'ultima versione posizionarsi nella cartella root di vtenext ed eseguire il comando:./vteUpdater.sh --force-upgrade Il modo più semplice è lanciare il vteUpda...

Installing hotfix using vteUpdater

Hotfix: important updates

The vteUpdater script supports hotfix application from version 1.64 so to update it to the latest version go to the root folder of vtenext and run the command:./vteUpdater.sh --force-upgrade The simplest way is to launch the vteUpdater with the --hotfix param...

vtenext Business 25.02.1 Release Note

Storico Release Note

Nuova azione BPMN per valorizzare il campo Ricevi Newsletter Tra le funzioni SDK delle azioni BPMN è stata aggiunta Set receiving newsletter che permette di attivare/disattivare la ricezione delle newsletter per un specifico record. Possibilità di atti...

vtenext 25.02.1 Release Note

Release Notes History

New BPMN Action to Set the "Receive Newsletter" Field Among the SDK functions for BPMN actions, a new function called Set receiving newsletter has been added. This allows enabling or disabling newsletter reception for a specific record. Option to Enable ...

Presentazione

Exporta CSV Introduzione

Il plugin è uno strumento avanzato per l'esportazione di dati in formato CSV, progettato per semplificare e automatizzare il processo di esportazione di informazioni da diverse tabelle del database. Questo plugin offre un'interfaccia intuitiva che permette di ...