Introduction and Overview
Overview of the TeamsPhone Plugin: what it does, how it works, and why it supports the operator without managing the call.
What Is TeamsPhone Plugin?
TeamsPhone Plugin is a native vtenext plugin that integrates Microsoft Teams telephony with the C...
How It Works
TeamsPhone Plugin works in three automatic stages: Call notification: when a call arrives, Micros...
Where TeamsPhone Plugin Is Configured
TeamsPhone Plugin is configured in two separate areas of vtenext: Teams Connector, available in v...
Benefits
TeamsPhone Plugin turns an unexpected call into a prepared interaction by immediately providing t...
Installation Requirements
Before installing and using TeamsPhone Plugin, verify that the vtenext environment meets the requ...