Recently Updated Pages
12.4 Project Milestones and Progress Chart
Project Milestones represent the end points of planning steps. In the graph they are represented ...
12.3 Project Tasks
Operations comprise the internal phases of the planning that, once completed, lead to the conclus...
12.2 Projects
To create a new project, access the module and press the button Key fields: Related t...
12.1 Job Orders
From vtenext 20.04 the new module Job Orders is now available. The module is linked to the Projec...
12 Projects and Job Orders management
Project management in vtenext is organised over four modules: Job Orders Projects Project Ta...
11.2 Purchase Orders
Through Add Purchase Order from the reports menu of the supplier data sheet, you can attach a pre...
11.1 Vendors
In the same way as the Accounts registries, you can enter the vendor data sheets here that contai...
11 Passive cycle: vendors and purchase orders
vtenext allows you to manage the passive cycle through the modules: Vendors Purchase Orders
10.7 FAQs
FAQs (Frequently Asked Questions) refers to typical questions relating to the standard scenario, ...
10.6 Installations
Some companies need to associate a specific serial or registration number to a sold product. vten...
10.5 Services Contract
In vtenext there is the SERVICE CONTRACTS module dedicated to the management of a service sold to...
10.4 Activity tracking
Tracking is useful for always storing and monitoring the time invested on your customers for any ...
10.3.1 SLA configuration
To configure the SLA module, access the SLA.config.php file in the subfolder where the CRM module...
10.2 Timecards
It is possible to associate resolution actions with the tickets. This is a second level of detail...
10.1.1 Service channels
The tickets can mainly come from three different communication channels: Phone: the client calls...
10.1 Trouble Tickets
A ticket applies across different areas: in HelpDesk it is considered as a request by the client,...
10 After-sales: trouble tickets and activity tracking
The after-sales phase is focused on customer support and requires: Managing any problems or cu...
9.6 Delivery Notes
The Delivery Notes module is used to manage transport documents and is the last step in the sales...
9.5 Invoices
The billing module is useful for managing the administrative part in vtenext (amounts to be paid,...
9.3.1 Recurring billing from Sales Order
It is possible to activate the automatic generation of invoices from the sales order through the ...