1 Introduction
Introduction
vtenext supports management of all customer-related flows, from acquisition to assistance, allowi...
1.1 Examples of vtenext application areas
Customer Acquisition & Sales Automated acquisition of potential accounts via contact webform; Lis...
1.2 Flows managed by vtenext
Customer acquisition cycle Acquired customer cycle Assistance cycle Purchasing cycle (vendors)
1.3 Notes on the manual (Disclaimer)
The images and functions of vtenext shown in this manual may be subject to minor changes with the...
vtenext Business 18.02 Release Note
USER PREFERENCES New Language Packs Four new language packs have been added to the user preferenc...
vtenext Business 18.05 Release Note
The update to version 18.05 includes the addition of a section dedicated to functionalities for p...
vtenext Business 19.10 Release Note
Automatic Updates via Interface This feature simplifies keeping the system up-to-date, ensuring t...
vtenext 20.04 release notes
BPMN engine improvements 1. Process History in detailview. In addition to the tab “Process graph”...
vtenext 21.01 release notes
General improvements 1. European national holidays support on Calendars. 2. Improved centralized ...
vtenext 21.10.1 Release Note
NEW add Mexico timezones NEW add support to check european tax numbers NEW solar/working days in ...
vtenext 22.05 Release Note
Here are the news of the new release: Support for the new app Wilson for vtenext vte prop for def...
vtenext 23.08 Release Note
New Customer Portal It's possible to configure the customer portal with customized profiles for e...
vtenext 24.08 Release Note
New Web Features Bookme: In the user preferences, a new option has been added to easily copy the ...
vtenext 25.02 Release Note
Cases Module The Cases module is designed to manage reports, issues, and internal requests within...