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Worker The worker is the new service for immediately executing operations in background (without ...
AI Tools
LLM You can configure an LLM model according to the OpenAI format. MCP Server You can configure t...
Processes
Action Cycle Records New action to cycle through all records of a module. Filter and sort options...
Ulteriori Miglioramenti
Worker Il worker è il nuovo servizio che consente di eseguire immediatamente operazioni in backgr...
Processi
Azione cicla record Nuova funzione "Cicla record" consente di ciclare su tutti i record di un det...
Strumenti AI
Documentazione OpenAPI Le API REST sono ora compatibili con il formato OpenAPI 3.0. È stato inolt...
Popup Positioning
The complete popup can be dragged freely in both expanded and minimised mode. Click and hold the ...
Popup Anatomy
Regardless of the call scenario, the TeamsPhone Plugin popup uses the same basic structure. Statu...
Call Scenarios
At the same time, independently from the Teams notification, TeamsPhone Plugin searches the incom...
Introduction
When a call arrives in Microsoft Teams, the operator first sees the native Teams notification, in...
Edit a Configuration
Open the configuration detail page and click Edit. The edit form contains the same sections as th...
Configuration Detail Page
Open an existing configuration to view its detail page. Button Configuration displays the quick-a...
Create a New Configuration
Click + Create on the Popup Configurations page. The form contains four sections: Teams Popup Con...
Where to Find It
Popup configuration management is available in vtenext Settings. Search for Teams Popup Configura...
Search Modules and Fields
The central table defines which CRM modules TeamsPhone Plugin searches and which phone fields are...
Active Licence Management
The UPDATE LICENCE button is available in the upper-right corner of the Teams Connector page. It ...
Teams Connector Page Details
The Teams Connector contains two independent settings required for TeamsPhone Plugin: Licence act...
New Licence Management
When the plugin is installed for the first time, or when no valid licence is available, TeamsPhon...
The Teams Connector
After installation, TeamsPhone Plugin provides administrators with a dedicated configuration page...
Enable PSTN Call Notification
For TeamsPhone Plugin to receive the caller's number and start the CRM search, the company's IT a...