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1 Introduction

Introduction

vtenext supports management of all customer-related flows, from acquisition to assistance, allowi...

1.1 Examples of vtenext application areas

Customer Acquisition & Sales Automated acquisition of potential accounts via contact webform; ...

1.2 Flows managed by vtenext

Customer acquisition cycle Acquired customer cycle Assistance cycle Purchasing cycle (ve...

1.3 Notes on the manual (Disclaimer)

The images and functions of vtenext shown in this manual may be subject to minor changes with the...

1.4 vtenext Business 18.02 Release Note

USER PREFERENCES New language packs Four new language packs can be selected from the user prefe...

1.5 vtenext Business 18.05 Release Note

The update to version 18.05 provides for the addition of the section relating to the functionalit...

1.6 vtenext Business 18.12 Release Note

NEW INTEGRABILITY vtenext becomes more and more a platform able to bidirectionally communicate a...

1.7 vtenext Business 19.10 Release Note

Automatic updates from the interfaceThis makes it easier to keep the system constantly updated so...

1.8 vtenext Business 20.04 Release Note

BPMN engine improvements 1. Process History in detailview. In addition to the tab “Process graph...

1.9 vtenext Business 21.01 Release Note

General improvements 1. European national holidays support on Calendars. 2. Improved centrali...

1.10 vtenext 21.10 release notes

Innovations introduced in the new vtenext version 21.10 Eye-catching look and greater perfomance...

1.11 vtenext Business 21.10.1 Release Note

Here updates made with the new version: add Mexico timezones add support to check european ta...

1.12 vtenext Business 22.05 Release Note

Here the updates made: Support for the new app Wilson for vtenext vte prop for default tax ty...